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Showing 111 to 120 of 782 search results for understand the needs of vulnerable customers.

  1. The hidden cost of domestic financial abuse: working together to improve outcomes

    Blogs Published: 17/05/2024 Last modified: 20/05/2024
    Domestic financial abuse has a huge impact on the lives of those who experience it.
  2. FCA highlights continued support for consumers struggling with payments

    Press Releases Published: 22/10/2020 Last modified: 22/10/2020
    The FCA is highlighting its continued support for consumers struggling with payments due to coronavirus (Covid-19).
  3. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
  4. Building a common language in the mortgage market

    Speeches Published: 06/11/2013 Last modified: 06/11/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.
  5. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    In fact, to add some detail, the first theme of my talk is that to make markets work well regulators need to understand all material drivers – including behavioural drivers - of the ... If regulators are to make markets work better, we need to
  6. Examining the future of anti-money laundering regulations

    Speeches Published: 08/12/2015 Last modified: 16/08/2021
    Speech by Rob Gruppetta at the Accuity AML Risk Reduction and Compliance Europe Conference on 8 December 2015
  7. Why black inclusion matters to us

    Speeches Published: 22/04/2021 Last modified: 22/04/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at New Financial.
  8. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

    Guidance consultations Published: 01/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.
  9. What can the consumer credit sector expect from the FCA?

    Speeches Published: 21/03/2019 Last modified: 21/03/2019
    Speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, at the Credit Summit, London.
  10. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.