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Showing 181 to 190 of 782 search results for understand the needs of vulnerable customers.

  1. Rolling the rock: The cycle of deregulation, crisis and regulation

    Speeches Published: 02/10/2018 Last modified: 03/10/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Association for Financial Markets in Europe (AFME) Annual Conference on 2 October 2018.

  2. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  3. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)

  4. Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms

    Finalised guidance Published: 09/04/2020 Last modified: 13/01/2022
    FCA publishes temporary guidance on credit cards during the coronavirus situation

  5. Support available for mortgages as interest rates rise

    Consumers Published: 07/12/2022 Last modified: 21/07/2023
    If you're struggling with your mortgage due to higher living costs and interest rate rises, find out more about your options and where you can get support.

  6. DP 21/2: Diversity and inclusion in the financial sector – working together to drive change

    Discussion papers Published: 06/07/2021 Last modified: 04/01/2023
    We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector.

  7. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

  8. Competition Policy in Financial Markets – the view from the regulators

    Speeches Published: 22/06/2016 Last modified: 22/06/2016
    Speech by Mary Starks, Director of Competition, FCA, delivered at the Centre for Competition Policy (CCP) Conference on 10 June in Norwich.

  9. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

  10. FCA announces proposals to fundamentally reform the way banks charge for overdrafts and extends protections for other high-cost credit products

    Press Releases Published: 18/12/2018 Last modified: 11/04/2024
    The FCA has announced the next package of measures forming part of its high-cost credit review.