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Showing 261 to 270 of 782 search results for understand the needs of vulnerable customers.

  1. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Pension transfer advice: what to expect

    Consumers Published: 03/06/2020 Last modified: 13/05/2024
    Find out what to expect when getting advice about whether to transfer your defined benefit (DB) pension to a defined contribution (DC) pension.

  3. Credit brokers and authorisation

    New firm authorisation Published: 09/08/2017 Last modified: 25/05/2022
    Here we list some typical misconceptions about the way we authorise credit brokers. Then we give you the facts.

  4. Conduct risk during LIBOR transition

    Firms Focus areas Markets Markets policy Published: 19/11/2019 Last modified: 09/01/2023
    Questions and answers for firms on conduct risk during LIBOR transition.

  5. Small electronic money institution (small EMI)

    Last modified: 23/08/2019
    Answer the following questions to understand more about what you need to do to meet new PSD2 requirements:. ... 4. All small EMIs which are account servicing payment service providers (ASPSPs) also need to comply with requirements relating to AIS and PIS

  6. Regulating in a recovery

    Speeches Published: 13/11/2014 Last modified: 13/11/2014
    Speech by John-Griffith Jones, FCA Chairman, at the CASS Business School, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Directory of certified and assessed persons

    Tasks for regulated firms Published: 04/09/2019 Last modified: 10/02/2023
    Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details.

  8. Regulation in a changing world

    Speeches Published: 21/10/2019 Last modified: 21/10/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the City of London/Cicero event on Future of Regulation.

  9. FCA sets out 14-point action plan on cash savings

    Press Releases Published: 31/07/2023 Last modified: 31/07/2023
    Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.

  10. Consumer Duty: the art of the possible in a year

    Speeches Published: 20/02/2024 Last modified: 20/02/2024
    Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.