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Showing 321 to 330 of 782 search results for understand the needs of vulnerable customers.
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Operational resilience: insights and observations for firms
Make sure your firm is ready to comply with the FCA's operational resilience rules by 31 March 2025. Use our observations to help review your firm’s approach. -
Hartley Pensions Limited enters administration
On 29 July 2022 the directors of Hartley Pensions appointed Peter Kubik and Brian Johnson of UHY Hacker Young LLP as joint administrators at the request of the FCA. -
Statement on funeral plan provider applications
From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law. -
Helping consumers with debt management plans
Consumers who need advice on their debt management plan can contact the Money Advice Service. ... writing to customers of firms which no longer have the relevant permissions with advice. -
Laying myths to rest
Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Richard Lloyd – APM opening remarks 2022
Opening remarks by Richard Lloyd, interim Chair of the FCA, delivered at the FCA's 2022 Annual Public Meeting. -
Banks, building societies and credit unions – branch access for essential services update
Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis -
Mortgage Lending in the post MMR world
Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Commercial agent exclusion (CAE)
Find out about exclusions from the scope of the Payment Services Regulations 2017. -
Ageing population and financial services
In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry.