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Showing 381 to 390 of 782 search results for understand the needs of vulnerable customers.

  1. Notice to all FCA regulated firms with exposure to cryptoassets

    Statements Published: 24/03/2022 Last modified: 24/03/2022
    We are reminding all regulated firms of their existing obligations when they are interacting with or exposed to cryptoassets and related services.

  2. Preparing for the future of Consumer Investments

    Corporate documents Published: 08/12/2023 Last modified: 08/12/2023
    We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved.

  3. Calibrating controls to build confident markets

    Speeches Published: 06/09/2023 Last modified: 06/09/2023
    Speech by Sarah Pritchard, Executive Director of Markets and International at the Financial Crime Summit 2023 by 1LoD.

  4. FG20/3: Branch and ATM closures or conversions

    Finalised guidance Published: 14/09/2020 Last modified: 11/10/2022
    This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs.

  5. Our expectations of firms using PacNet Group services

    News stories Published: 07/10/2016 Last modified: 07/10/2016
    We are aware that some financial services firms in the UK use payment processing services provided by companies that are part of the PacNet Group.

  6. Brexit and beyond

    Speeches Published: 21/03/2019 Last modified: 21/03/2019
    Speech delivered by Nausicaa Delfas, Executive Director of International at the FCA, at City and Financial, 4th UK Financial Services Brexit Summit.

  7. Assessing the value of financial advice

    Speeches Published: 04/12/2017 Last modified: 11/04/2018
    Speech by Megan Butler, Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered to The Personal Investment Management and Financial Advice Association (PIMFA) in London.

  8. FCA publishes findings from the Ageing Population Project

    Press Releases Published: 21/09/2017 Last modified: 21/09/2017
    The Financial Conduct Authority (FCA) has today published an Occasional Paper outlining the findings from a project that explored how the ageing population would impact the Financial Services industry.

  9. Competition in the interests of consumers

    Speeches Published: 17/10/2014 Last modified: 17/10/2014
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. FCA publishes Terms of Reference for the Retirement Outcomes Review

    Press Releases Published: 14/07/2016 Last modified: 10/10/2016
    We also want firms to compete hard for business, offering good outcomes for consumers through lower prices, products and services that meet customer needs, better customer service and wider choice. ... Impact of regulation on retirement outcomes.