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Showing 531 to 540 of 782 search results for understand the needs of vulnerable customers.

  1. Driving success through embracing equity

    Blogs Published: 08/03/2023 Last modified: 13/03/2023
    FCA blog by Sarah Pritchard, Executive Director of Markets, on how we all have a role to play in creating a more inclusive world.

  2. Evolution of a new model for financial regulation in the UK

    Speeches Published: 21/09/2020 Last modified: 21/09/2020
    Christopher Woolard, interim chief executive, delivers speech at the 10th annual International Financial Services Forum

  3. Weighing the value of data – trade-offs, transparency and competition in the digital marketplace

    Speeches Published: 07/05/2019 Last modified: 08/05/2019
    Speech by Robin Finer, Acting Chief Economist at the FCA, delivered at the Respublica conference ‘The Value of Data, Competition, and Financial Services’, London.

  4. FCA publishes review into unsecured credit market

    Press Releases Published: 02/02/2021 Last modified: 02/02/2021
    We have published a report on change and innovation in the unsecured consumer credit market following a Review by former Interim Chief Executive, Christopher Woolard CBE

  5. Building Societies and the Future of Retail Banking

    Speeches Published: 23/05/2018 Last modified: 24/05/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at Building societies annual conference 2018, Manchester.

  6. FCA confirms support for motor finance and high-cost credit customers

    Press Releases Published: 24/04/2020 Last modified: 24/04/2020
    The FCA is introducing introducing a package of measures to support consumer credit customers facing payment difficulties due to coronavirus (Covid-19).

  7. FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain

    Press Releases Published: 19/06/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This

  8. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.

  9. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  10. FCA finalises its expectation for firms on maintaining access to cash for customers

    Press Releases Published: 14/09/2020 Last modified: 18/09/2020
    The FCA has set out its expectations for the steps firms should take when considering closing branches or ATMs, or converting a free to use ATMs to pay to use.