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Showing 541 to 550 of 782 search results for understand the needs of vulnerable customers.

  1. The future of pensions: act today to plan for tomorrow

    Speeches Published: 13/03/2024 Last modified: 13/03/2024
    Speech by Nikhil Rathi delivered at JP Morgan Pensions and Savings Symposium

  2. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals

  3. FCA publishes finalised guidance for the fair-treatment of closed-book customers

    Press Releases Published: 09/12/2016 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has today published its finalised guidance providing firms with detailed information on the actions they should be taking in order to treat their closed-book customers fairly. The FCA wants to ensure that

  4. FCA finds failings in the oversight of appointed representatives in the general insurance sector

    Press Releases Published: 22/07/2016 Last modified: 22/07/2016
    The poor customer outcomes identified included customers buying products they may not need, products they may not be eligible to claim under or customers not being provided with enough information to ... considering the need for customer redress and

  5. LIBOR: preparing for the end

    Speeches Published: 15/07/2019 Last modified: 15/07/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Securities Industry and Financial Markets Association's (SIFMA) LIBOR Transition Briefing in New York, USA.

  6. Consumer warning on Northern Provident Investments

    News stories Published: 06/08/2021 Last modified: 15/06/2022
    Northern Provident Investments Ltd has proposed entering creditors’ voluntary liquidation. The FCA believes there is a high risk of scammers trying to take advantage of customers

  7. FCA acts to improve competition in the current account market

    Press Releases Published: 03/11/2016 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) has today announced that it will take action to improve competition in the current account market. This follows a series of recommendations which were proposed by the Competition and Markets Authority (CMA) as

  8. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.

  9. FCA response to Provident’s scheme being approved by the High Court

    Statements Published: 04/08/2021 Last modified: 04/08/2021
    We continue to have significant concerns about Schemes of Arrangement being proposed and used by firms to avoid paying customers redress. The firm remains under investigation for its conduct.

  10. British Steel pension redress scheme

    Consumers Published: 30/05/2021 Last modified: 24/07/2024
    You could be owed money if you were given poor advice to transfer out of the BSPS. Find out more about the FCA’s redress scheme.