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Showing 591 to 600 of 782 search results for understand the needs of vulnerable customers.

  1. Critical issues in financial regulation: The FCA's perspective

    Speeches Published: 26/04/2022 Last modified: 28/04/2022
    Speech by our CEO, Nikhil Rathi, delivered at City Week 2022.

  2. Update on the FCA’s work on retirement income

    News stories Published: 06/06/2014 Last modified: 09/06/2014
    We have published Guidance to firms on these interim arrangements which will help to ensure customers are being treated fairly before the wider changes come in to effect next year. ... However the guidance is just one stage along the journey to

  3. FCA sets out steps to improve whistleblower confidence

    Press Releases Published: 04/05/2023 Last modified: 04/05/2023
    The FCA sets out actions to improve the confidence of whistleblowers – including sharing further information with whistleblowers on how it’s acted on their information; improving the use of information provided by whistleblowers; and improving

  4. Effective global regulation in capital markets

    Speeches Published: 05/12/2017 Last modified: 11/04/2018
    Speech by Megan Butler, Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered to ICI Global Conference, London

  5. Innovation, AI & the future of financial regulation

    Speeches Published: 17/04/2023 Last modified: 27/04/2023
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the Innovate Finance Global Summit.

  6. TR18/5: Management of long-term mortgage arrears and forbearance

    Thematic reviews Published: 06/12/2018 Last modified: 29/11/2021
    FCA findings on how mortgage lenders manage customers with long-term mortgage arrears and provide forbearance to affected customers.

  7. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  8. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice Published: 07/09/2023 Last modified: 15/11/2023
    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.

  9. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  10. Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash

    Statements Published: 18/08/2023 Last modified: 18/08/2023
    FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services.