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Showing 731 to 740 of 782 search results for understand the needs of vulnerable customers.
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Navigating the UK's Digital Regulation Landscape: Where are we headed?
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Digital Regulation Cooperation Forum (DRCF) -
CP24/4: Further consultation on the regulatory framework for pensions dashboard service firms
We are consulting on new guidance for firms undertaking this new activity and 2 changes to the rules we originally proposed in CP22/5. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
Brexit: information for participants in the wholesale markets operating in the UK (including wholesale banks, wholesale markets and asset managers)
Passporting between the UK and EEA states has now ended. Find out more about the other ways in which firms can access the EEA. -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
IFPR implementation observations: quantifying threshold requirements and managing financial resources
Firms should consider these and how they can strengthen their processes. -
GC14/6 Social media and customer communications: The FCA’s supervisory approach to financial promotions in social media
help firms understand how they can use these media and comply with our rules. ... set out specific areas that firms need to consider, and provide some solutions and illustrative examples. -
FCA takes over regulation of consumer credit firms - research shows 9m people are in serious debt and 1.8m in denial
Consumer credit providers will need to ensure that they give customers the right information to make informed choices, that their services meet consumer needs, and that people in difficulty are treated ... a requirement to provide information to -
PS18/23: Claims management: how we will regulate claims management companies
Our Policy Statement sets out the conduct, rules and fees we’ll apply to claims management companies (CMCs) from April 2019. -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance.