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Showing 741 to 750 of 782 search results for understand the needs of vulnerable customers.

  1. British Steel Pension Scheme transfers: action from the FCA, FOS and FSCS

    Firms Pensions Corporate documents Published: 24/07/2024 Last modified: 24/07/2024
    The FCA, Financial Ombudsman Service (FOS) and FSCS report on joint action to help former British Steel Pension Scheme members get the retirement they worked for.
  2. Approved Persons Regime (APR) and coronavirus: our expectations - December 2020 update

    Published: 18/12/2020 Last modified: 18/12/2020
    In June 2020, we set out our expectations to help firms using Appointed Representative (AR) arrangements apply the Approved Persons Regime (APR) during coronavirus (Covid-19). We offered some additional flexibility in the application of rules to
  3. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance
  4. Diversity and inclusion: Driving change in our industry

    Speeches Published: 22/11/2022 Last modified: 23/11/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the ABI D&I Conference.
  5. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    Making such complaints is free to consumers and there is no need to use a claims management company. ... The paper also noted the need for continued vigilance for any new issues that arise and to act quickly to fully understand them and where necessary
  6. The rise in scams and the threat to a legitimate financial services industry

    Speeches Published: 18/05/2021 Last modified: 18/05/2021
    Speech by Mark Steward, Executive Director of Enforcement and Market Oversight, at the City & Financial Global - FCA Investigations & Enforcement Summit.
  7. FCA acts to protect consumers transferring out of defined benefit pension schemes

    Press Releases Published: 30/07/2019 Last modified: 30/07/2019
    The Financial Conduct Authority has today published a package of pension related proposals designed to improve the quality of pension transfer advice, and to help consumers get better value from their pension.
  8. Financial services regulation and enforcement: recent developments and emerging issues

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version.
  9. FCA one year on – effective regulation goes hand-in-hand with sustainable businesses

    Speeches Published: 12/05/2014 Last modified: 13/05/2014
    Speech by Clive Adamson, FCA Director of Supervision, at the Building Societies Association (BSA). This is the text of the speech as drafted, which may differ from the delivered version.
  10. FCA finds annuity market not working for consumers - Competition Market Study launched

    Press Releases Published: 14/02/2014 Last modified: 07/07/2017
    For most people getting the right annuity could mean the equivalent of an extra £1500 in savings – so we need to understand why they aren’t shopping around and switching. ... 168,000 sold internally to existing customer. 24,000 sold through a tied