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Showing 182 to 191 of 347 search results for voluntary information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. How we can help consumers cope during the cost of living squeeze

    Blogs Published: 06/02/2023 Last modified: 06/02/2023
    In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living.

  3. Agile regulation and planning for success

    Speeches Published: 06/10/2022 Last modified: 06/10/2022
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022

  4. FCA reveals the financial experiences of people in the UK: People in the South East have highest level of unsecured debt of all English regions

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  5. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:. ... have regard to customers’ information needs through the life cycle of a product.

  6. FCA publishes update on wide-ranging review of retail banking sector

    Press Releases Published: 27/06/2018 Last modified: 07/05/2024
    The FCA has published an update on its Strategic Review of Retail Banking Business Models.

  7. FCA reveals the financial experiences of people in the UK: The South West has the highest proportion of adults overdrawn in the last 12 months compared to rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  8. Potential issues in the debt management market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Based on our analysis, we have concerns that the following may be causing detriment to consumers.

  9. The future of competition and regulation in retail banking

    Speeches Published: 28/11/2017 Last modified: 28/11/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Future of Retail Banking 2017.

  10. Examining the future of anti-money laundering regulations

    Speeches Published: 08/12/2015 Last modified: 16/08/2021
    Speech by Rob Gruppetta at the Accuity AML Risk Reduction and Compliance Europe Conference on 8 December 2015

  11. Our supervisory approach to PPI

    News stories Published: 16/08/2017 Last modified: 16/08/2017
    We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do