Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 252 to 261 of 347 search results for voluntary information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Dolfin Financial (UK) Ltd enters Special Administration

    News stories Published: 30/06/2021 Last modified: 12/07/2021
    Following an attempt to wind down solvent, the directors of Dolfin Financial (UK) Limited have applied to the Court to place the firm into Special Administration.

  3. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals

  4. FCA publishes Annual Report and Accounts 2019/20

    Press Releases Published: 10/09/2020 Last modified: 10/09/2020
    The Financial Conduct Authority (FCA) publicly censures Conor Foley, the former Chief Executive Officer of Worldspreads, for market abuse and banning him from performing any roles linked to regulated activity.

  5. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    more) loans where the margins are greater (because the risk of customers defaulting on the loan are much smaller). ... viability of the market under different scenarios; and the potential risk of vulnerable people turning to unlicensed lenders.

  6. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  7. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    Financial services firms often hold substantial amounts of information about their customers. ... And $1.50 to speak with a customer service representative. If they lose their card, a replacement is $10.

  9. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  10. About the FCA

    About us What we do Published: 19/04/2016 Last modified: 26/04/2024
    The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role.

  11. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).