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Showing 151 to 160 of 754 search results for vulnerable customers fairly.

  1. Debt management firms still failing Britain’s most vulnerable consumers, says FCA

    Press Releases Published: 25/06/2015 Last modified: 25/06/2015
    vulnerable customers encouraged to purchase products and services which were not suitable and impeded their ability to repay their debts. ... If firms wish to continue providing debt management services, they will have to demonstrate that they meet the

  2. Mortgages and coronavirus: updated draft guidance for firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 17/08/2021
    FCA proposes updated draft guidance for firms on mortgages, debt advice and coronavirus

  3. Financial watchdog consults about protections for insurance customers in financial difficulty

    Press Releases Published: 11/01/2023 Last modified: 11/01/2023
    The FCA is proposing to update guidance, introduced during the Covid-19 pandemic, to support insurance customers in financial difficulty.

  4. Building a financial regulatory system suitable for the UK in the new era

    Speeches Published: 01/07/2020 Last modified: 01/07/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International, at the City & Financial Professional Virtual Roundtables.

  5. FCA publishes new data on trends in the retirement income market

    Press Releases Published: 23/02/2017 Last modified: 23/02/2017
    The Financial Conduct Authority (FCA) have today published their eighth data bulletin. This edition focuses on insights from the consumer contact centre, as well as the latest trends in the retirement income market.

  6. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.

  7. Cyber and technology resilience in UK financial services

    Speeches Published: 27/11/2018 Last modified: 14/01/2019
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at Bloomberg, London.

  8. Compliance, Culture and Evolving Regulatory Expectations

    Speeches Published: 26/04/2021 Last modified: 26/04/2021
    Speech by Mark Steward, Executive Director of Enforcement and Market Oversight.

  9. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  10. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
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