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Showing 201 to 210 of 754 search results for vulnerable customers fairly.

  1. Consumer credit - Treating customers fairly video transcript [pdf]

    Documents Published: 23/04/2019

  2. Impact assessment: Vulnerable customers thematic review [pdf]

    Impact assessments Published: 25/08/2017
    This impact assessment relates to the Vulnerable customers thematic review. It has been verified by the Regulatory Policy Committee.

  3. Impact Assessment: FG21/1: Guidance on the treatment of vulnerable customers [pdf]

    Impact assessments Published: 20/12/2021
    This impact assessment relates to FG21/1: Guidance on the treatment of vulnerable customers.

  4. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

  5. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Guidance consultations Published: 02/05/2013 Last modified: 03/10/2016
    GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan. ... The full guidance: GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.

  6. Automated investment services - our expectations

    Multi-firm reviews Published: 21/05/2018 Last modified: 07/05/2024
    The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back

  7. FG13/7 - Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Finalised guidance Published: 29/08/2013 Last modified: 29/08/2013
    In May 2013, we consulted on guidance about dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.

  8. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).

  9. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly. ... However, in seeking repayment from customers as a priority, it wrongly sought to balance its own commercial interests against the requirement to treat customers

  10. Credit card competition working fairly well but concern for customers in long-term debt

    Press Releases Published: 03/11/2015 Last modified: 26/10/2020
    The FCA has published its interim report into the credit card market, including its early thinking into potential remedies.
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