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Showing 211 to 220 of 754 search results for vulnerable customers fairly.

  1. FS21/4: Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Feedback statements Published: 23/02/2021 Last modified: 23/02/2021
    FCA Feedback statement (FS21/4) on GC20/3: Guidance for firms on the fair treatment of vulnerable customers:

  2. Principles of good regulation

    About us How we regulate Published: 21/04/2016 Last modified: 07/07/2016
    We must consider the principles of good regulation when carrying out our work. And regulated firms must adhere to the principles for businesses, which are their fundamental obligations as set out in our Handbook.

  3. Event costs

    Last modified: 08/04/2024
    Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.

  4. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

  5. FG13/7 - Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan [pdf]

    Finalised guidance Published: 29/08/2013 Last modified: 20/10/2014
    Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.

  6. Apply to become a debt firm

    Firm authorisation Published: 27/04/2020 Last modified: 19/12/2023
    Find out how to apply to the FCA for authorisation if you’re a debt advice, debt collection or debt purchaser firm, or if you conduct debt administration.

  7. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan [pdf]

    Guidance consultations Published: 02/05/2013 Last modified: 30/05/2013
    The guidance is based on the findings from the firm review, as well as other industry practice information we have received; it sets out what we expect firms to do to ensure the fair treatment of customers who are unable to repay the capital sum at

  8. Statement on mortgage prisoners

    Statements Published: 01/05/2020 Last modified: 29/11/2021
    The FCA has been working for some time to support mortgage prisoners. This work has continued during the disruption caused by Coronavirus. So far, our action has resulted in reductions in mortgage payments for the vast majority of mortgage prisoners,

  9. Travel insurance and coronavirus (Covid-19)

    Tasks for regulated firms Published: 14/10/2021 Last modified: 14/10/2021
    We set out our expectations of firms to consider their regulatory requirements in the changed travel market.

  10. Consumer credit - Sales and advice

    Consumer credit firms Published: 25/04/2019 Last modified: 16/02/2023
    Learn about the information you need to give customers when selling your products, and assessing a customer’s creditworthiness.
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