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Showing 241 to 250 of 754 search results for vulnerable customers fairly.

  1. FSA - FG12/11: Advertising ISAs & Adverts for Investment Professionals [pdf]

    Finalised guidance Published: 30/03/2012 Last modified: 20/10/2014
    We expect all firms to promote their products and services in a way that treats their customers fairly. Amongst other things, we look for a clear and adequate description of the product, with a fair balance between its benefits, key risks and

  2. FCA - Treating customers fairly – guide to management information [pdf]

    Archive Published: 27/07/2007 Last modified: 03/08/2016

  3. 2014 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. 

  4. PPI complaints handling update

    News stories Published: 16/10/2019 Last modified: 01/05/2020
    We are aware that the volume of PPI checking enquiries and complaints sent to firms increased significantly during August 2019 in the run-up to the complaints deadline on 29 August. As a result, firms will not be able to meet their normal complaint

  5. FSA - Treating customers fairly - culture [pdf]

    Archive Published: 24/07/2007 Last modified: 03/08/2016

  6. FCA response to the Cranston Review

    Statements Published: 10/12/2019 Last modified: 10/12/2019
    FCA response to the Cranston Review

  7. Whistleblowing quarterly data 2023 Q3

    Data Published: 08/03/2024 Last modified: 08/03/2024
    The data shows the number of new whistleblowing reports the FCA received in July and September 2023 and the allegations they featured.

  8. Contract for differences

    Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
    Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).

  9. Balance of interests

    Speeches Published: 26/06/2013 Last modified: 18/01/2017
    Speech by Martin Wheatley, Chief Executive, the FCA, at the International Derivatives Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 28/06/2024
    Speech by Clive Adamson, director of supervision, at the General Insurance conference, London.
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