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Showing 361 to 370 of 754 search results for vulnerable customers fairly.

  1. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

  2. Help is available for those who need it, says FCA

    Press Releases Published: 17/05/2023 Last modified: 17/05/2023
    The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m

  3. FCA publishes outcome of high-cost credit review

    Press Releases Published: 31/05/2018 Last modified: 31/05/2018
    The Financial Conduct Authority (FCA) has announced new proposals designed to protect millions of people who use overdrafts and high-cost credit.

  4. FCA and PRA appoint new Chair of the FSCS

    Press Releases Published: 13/02/2018 Last modified: 13/02/2018
    The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) today announce the appointment of Marshall Bailey as Chair of the Financial Services Compensation Scheme Ltd (FSCS) with effect from 1 April 2018. The appointment

  5. Disruptive innovation in financial markets

    Speeches Published: 26/10/2015 Last modified: 26/10/2015
    Speech by Mary Starks, Director of Competition, FCA, delivered at the OECD (Organisation for Economic Cooperation and Development), Paris. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Consumer credit research: debt management

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Read our research to understand the debt management market and the people that use it. 

  7. FCA fines Bluefin £4m for misleading customers

    Press Releases Published: 06/12/2017 Last modified: 06/12/2017
    The Financial Conduct Authority (FCA) has today fined Bluefin Insurance Services Limited (Bluefin) £4,023,800 for having inadequate systems and controls and failing to provide information to its customers about Bluefin’s independence in a way

  8. Mortgage exit administration fees (MEAFs): an update

    Press Releases Published: 01/08/2007 Last modified: 30/05/2013
    The Financial Services Authority today updated on how mortgage lenders have responded to concerns that mortgage exit administration fees (MEAFs) have been increased unfairly.

  9. Learning the lessons of the past as an industry

    Speeches Published: 02/12/2014 Last modified: 04/02/2015
    The fact that their work can affect the wider public means they have a responsibility to act competently, fairly and with good intent. ... And, through our focus on personal accountability, we’ll reinforce the message that everyone in the financial

  10. Better information on current account services

    News stories Published: 15/08/2018 Last modified: 25/09/2019
    From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances.
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