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Showing 391 to 400 of 754 search results for vulnerable customers fairly.

  1. Debating trust and confidence in banking

    Speeches Published: 28/05/2015 Last modified: 28/05/2015
    Speech by Martin Wheatley, Chief Executive of the FCA, delivered at the ResPublica Vocational Banking event in London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. About Financial Lives: a message for respondents

    News stories Published: 08/12/2016 Last modified: 08/02/2017
    Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms.

  3. Conduct in a new era: leaders rejecting complacency

    Speeches Published: 13/06/2013 Last modified: 18/07/2013
    Speech by John Griffith-Jones, Chairman, the FCA, to theCityUK conference in London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

  5. Messages firms can give customers about investments and life assurance following market volatility

    Firms Last modified: 13/08/2021
    We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).

  6. Brexit: information for retail investments firms in the UK

    Firms Published: 26/02/2019 Last modified: 21/06/2022
    If you have customers based in the EEA, find out what actions we expect you to have taken now the transition period is over.

  7. Transforming culture in financial services

    Speeches Published: 19/03/2018 Last modified: 19/03/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Transforming culture in financial services conference.

  8. Information on whistleblowing reports - March 2022

    FOI Release Date of Release: 25/03/2022
    The FCA answers multiple questions regarding whistleblowing reports.

  9. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

  10. Response to the CMA’s final report for its digital comparison tools market study

    Statements Published: 26/09/2017 Last modified: 26/09/2017
    Further, we’re pleased to hear that vulnerable customers that can access DCTs find them useful, but it is concerning that some DCTs appear not to be doing all they could, ... or should, to make their sites user-friendly for some vulnerable people.
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