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FCA publishes Annual Report and Accounts 2020/21
The FCA has published its Annual Report and Accounts, which looks back on key pieces of work throughout 2020/21. -
FCA data shows consumer complaints fall by 15%
The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013. -
Charles Randell speech at the Annual Public Meeting 2018
Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Annual Public Meeting at the QEII Centre, Westminster. -
UBS fined £9.45m for failings in its sale of an AIG fund
The Financial Services Authority (FSA) has fined UBS AG (UBS) for failures in the sale of the AIG Enhanced Variable Rate Fund (the Fund). These failures led to UBS customers being exposed to an unacceptable risk of an unsuitable sale of the Fund. -
Statement on how firms should handle post and paper documents
We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way. -
The view from the regulator: developing our approach
Speech by Mary Starks, Director of Competition at the FCA, delivered at the AIC conference ‘Making choices in uncertain times’. -
Our Annual Report and Accounts 2017/18
The Annual Report and Accounts 2017/18 shows how the FCA's work over the last year has met its objectives and delivered the key priorities in its Business Plan 2017/18. -
Update on the FCA’s work on retirement income
We have published Guidance to firms on these interim arrangements which will help to ensure customers are being treated fairly before the wider changes come in to effect next year. ... The supervisory work will to look at pension providers’ retention -
FCA reveals the financial experiences of people in the UK: Satisfaction with overall financial circumstances is particularly low in London
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Updated statement on non-damage BI settlements and deductions made for government support
Following the FCA's statement on 3 August 2020 on non-damage BI settlements and deductions made for government support, the FCA updated it to say what it expects from firms.