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Showing 461 to 470 of 754 search results for vulnerable customers fairly.

  1. Wirecard has announced that it is winding-down its business

    Statements Published: 28/08/2020 Last modified: 28/08/2020
    On 28 August 2020 Wirecard announced that it was intending to wind-down its FCA-regulated business. The business will continue to trade while alternative arrangements are being made with its card providers.

  2. FCA contacting 16,000 customers of debt management firm, PDHL

    Press Releases Published: 10/03/2016 Last modified: 11/03/2016
    FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... For example, one customer called PDHL to inform them that they had lost their job.

  3. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 11/04/2024
    The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.

  4. MiFID II: product governance review

    Multi-firm reviews Published: 26/02/2021 Last modified: 15/04/2021
    In this MiFID II review we looked at product governance in a sample of 8 asset management firms.

  5. Moorhouse fined for failures in relation to its telephone sales

    Press Releases Published: 23/04/2015 Last modified: 23/04/2015
    Moorhouse had a responsibility to treat its customers fairly and this is true whether they are individuals or small businesses. ... identify that customer data was being recorded inaccurately by sales agents, potentially affecting whether any claims

  6. Information for general insurers and intermediaries in the UK

    Firms Published: 26/02/2019 Last modified: 12/03/2024
    A focus for UK-based general insurers is minimising the disruption for EEA-based customers (including expats), or policies with certain EEA risks.

  7. Credit Card Market Study

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    Find out how the FCA has taken measures to improve the consumer credit market for those potentially in problematic debt.

  8. FCA proposes price cap for payday lenders

    Press Releases Published: 15/07/2014 Last modified: 15/07/2014
    In 2013, the average number of payday loans taken out by a customer was 6, from multiple firms – repeat lending is an increasing trend. ... In July 2014, payday firm, Dollar, agreed to refund £700,000 to customers.

  9. Sentor Solutions Commercial Ltd consumer warning

    News stories Published: 24/09/2021 Last modified: 24/09/2021
    We have taken action against Sentor Solutions Commercial Ltd to prevent it carrying out any regulated activities without our prior written consent

  10. FCA challenges firms to review approach to consumer vulnerability

    Press Releases Published: 23/02/2015 Last modified: 27/04/2020
    Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment
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