Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 471 to 480 of 754 search results for vulnerable customers fairly.

  1. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  2. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    In this stylised example the customer base is finite so there’s no advantage to offering a lower price to attract more customers. ... And many of the non-switchers are old and vulnerable. Is this acceptable?

  3. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.

  4. First Supervisory Notice 2021: Cavendish Incorporated Limited [pdf]

    Supervisory notices Published: 02/08/2021
    First Supervisory Notice 2021: Cavendish Incorporated Limited.

  5. British Steel pension scheme misleading redress offers

    News stories Published: 26/01/2023 Last modified: 28/02/2023
    The FCA are aware that certain firms are making unsolicited offers to former British Steel pension scheme (BSPS) members who have not made complaints.

  6. Keynote address: Financial crime in the FCA world

    Speeches Published: 01/07/2013 Last modified: 18/07/2013
    Speech by Tracey McDermott, Director of Enforcement & Financial Crime, the FCA, at the FCA Financial Crime Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

    Press Releases Published: 13/03/2019 Last modified: 20/12/2019
    The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

  8. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    the difference between the commission the customer paid (eg 72% of the premium, as in Plevin) and 50% of the premium paid – i.e. ... 22% of premium in this example; plus. the historic interest the customer has paid on that portion of the premium (ie

  9. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  10. FG22/6: Branch and ATM closures or conversions

    Policy and guidance Finalised guidance Published: 13/06/2022 Last modified: 11/10/2022
    Updated guidance on our expectations of firms considering the closure of a branch or the conversion of free-to-use ATMs
Related searches