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Showing 481 to 490 of 754 search results for vulnerable customers fairly.

  1. The challenges for insurance and regulators in a Big Data world

    Speeches Published: 22/11/2016 Last modified: 22/11/2016
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference.

  2. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on

  3. Investigation opening criteria

    About us How we regulate Published: 21/04/2016 Last modified: 27/02/2024
    Factors we consider when deciding to open an investigation, including how we assess serious misconduct.

  4. Potential issues in the debt management market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Based on our analysis, we have concerns that the following may be causing detriment to consumers.

  5. Evolving the FCA's approach to markets regulation

    Speeches Published: 19/11/2013 Last modified: 19/11/2013
    Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.

  6. CASS compliance – the bigger picture

    Speeches Published: 02/12/2014 Last modified: 19/12/2014
    Speech by David Lawton, director of markets at the FCA, delivered at the FCA CASS Conference 2014 event for CASS large firms. This is the text of the speech as drafted, which may differ from the delivered version.

  7. FCA confirms further support for consumer credit customers

    Press Releases Published: 01/07/2020 Last modified: 01/07/2020
    The FCA has today confirmed the support users of certain consumer credit products will receive if they are still experiencing temporary payment difficulties due to coronavirus.

  8. Brexit: information for the banking and payment sectors in the UK

    Firms Published: 26/02/2019 Last modified: 21/06/2022
    Information on how UK firms should approach servicing customers based in the EEA, now that the transition period has ended.

  9. FCA bans debt management couple for misappropriating client money

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today banned Adrian and Christine Whitehurst, former directors of debt management firm First Step Finance Limited (now dissolved), for dishonestly misappropriating client money. Over 4000 customers lost a

  10. General FAQs for policyholders with business interruption insurance

    Firms Published: 29/01/2021 Last modified: 03/11/2022
    Guidance on how to make a claim and more information on clauses.
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