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Showing 541 to 550 of 754 search results for vulnerable customers fairly.

  1. FCA reveals the financial experiences of people in the UK: The South West has the highest proportion of adults overdrawn in the last 12 months compared to rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  2. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    We expect all firms with closed-book customers to take into account the findings we have published today and ensure they are treating their closed-book customers fairly.”. ... be taking in order to treat their closed-book customers fairly in the future.

  3. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  4. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 11/09/2020
    These are the final rules we are introducing to reform the overdraft market.

  5. Lloyds Banking Group sets up redress scheme for mortgage arrears customers

    Press Releases Published: 27/07/2017 Last modified: 27/07/2017
    Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments.

  6. FCA announces proposals to further support consumer credit customers

    Press Releases Published: 19/06/2020 Last modified: 19/06/2020
    The FCA has today announced proposals which would provide continued support for users of certain consumer credit products, who are facing a financial impact because of the exceptional circumstances arising from coronavirus.

  7. FCA reveals the financial experiences of people in the UK: The North East has the lowest level of adults with savings or investments of any part of the UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  8. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.

  9. The equity release sales and advice process: key findings

    Firms Multi-firm reviews Published: 17/06/2020 Last modified: 17/06/2020
    Key findings from our exploratory work on later life lending, where we considered the borrowing opportunities available to consumers aged 55 and over, focusing on lifetime mortgages.

  10. FCA reveals the financial experiences of people in the UK: Northern Irish attitudes towards finance are more downbeat than rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
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