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Showing 601 to 610 of 754 search results for vulnerable customers fairly.

  1. Economical with the truth: three ways behavioural science can help to spot a misleading advert

    Insight Published: 12/04/2017 Last modified: 12/04/2017
    them to an advert which prominently featured this word.Similarly, customers who were exposed to adverts claiming that the product was ‘without Recitin’ rated body lotions which did not contain the ... The absolute decrease was actually fairly small;

  2. The drive for data in Non-Bank Financial Intermediation (NBFI)

    Speeches Published: 16/05/2023 Last modified: 16/05/2023
    Speech by Ashley Alder, FCA Chair, delivered at the Managed Funds Associations’ Global Summit

  3. FCA fines HSBC £6.2 million over treatment of customers in financial difficulty

    Press Releases Published: 23/05/2024 Last modified: 31/05/2024
    We have fined HSBC UK Bank plc for failures in its treatment of customers who were in arrears or experiencing financial difficulty. 

  4. The FCA’s approach to Brexit: our preparations and our vision for the future

    Speeches Published: 19/07/2018 Last modified: 09/10/2020
    Speech delivered by Nausicaa Delfas, Executive Director of International at the FCA, at Bloomberg/TheCityUK.

  5. FCA prohibits and fines Omar Hussein for pension switching advice failings

    Press Releases Published: 15/10/2021 Last modified: 15/10/2021
    The FCA has fined Omar Hussein for providing reckless and unsuitable pension switching advice. Mr Hussein has been fined £116,000.

  6. FCA proposes help for motor finance and high cost credit customers

    Press Releases Published: 17/04/2020 Last modified: 17/04/2020
    FCA announces another proposed package of measures to directly support consumers facing payment difficulties due to coronavirus

  7. TR15/3: Arrears and Forbearance in High-Cost Short-term Credit

    Thematic reviews Published: 10/03/2015 Last modified: 10/03/2015
    We had seen practices that showed that customers, who were often struggling to make ends meet, were not being treated with sensitivity. ... with the rules and treating customers fairly, including when customers struggle to repay a loan.

  8. FCA warns Buy Now Pay Later firms about misleading adverts

    Press Releases Published: 19/08/2022 Last modified: 19/08/2022
    Although some agreements are unregulated the financial promotions of all BNPL products must comply with the rules.

  9. FCA fines Prudential £23,875,000 for failures relating to non-advised annuities sales

    Press Releases Published: 30/09/2019 Last modified: 30/09/2019
    The Financial Conduct Authority (FCA) has fined The Prudential Assurance Company Limited (Prudential) £23,875,000 for failures related to non-advised sales of annuities. 

  10. FCA publishes guidance consultation for firms who seek to limit their liabilities

    Press Releases Published: 25/01/2022 Last modified: 25/01/2022
    We have seen an increase in the number of firms developing proposals, such as Scheme of Arrangements, to deal with significant liabilities to consumers, in particular redress liabilities.
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