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Showing 611 to 620 of 754 search results for vulnerable customers fairly.

  1. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.

  2. FCA to require insurance firms to publish details of last year’s premium

    Press Releases Published: 03/12/2015 Last modified: 03/12/2015
    It is important that insurers give their customers the information they need to do this and ensure they’re treating their customers fairly.”. ... guidance that firms maintain records of past premiums. The FCA is also reminding firms of their

  3. FCA bans Lee Morgan for British Steel Pension Scheme advice failings

    Press Releases Published: 28/06/2023 Last modified: 28/06/2023
    The FCA has banned Denis Lee Morgan of Pembrokeshire Mortgage Centre Limited (in liquidation) (PMC) from advising any customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. 

  4. Update on mortgages, consumer credit, banking and payments during coronavirus

    Statements Published: 27/01/2021 Last modified: 27/01/2021
    We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to

  5. Information on 10% depreciation notifications from February 2020 - January 2022

    FOI Release Date of Release: 21/01/2022
    The FCA responds regarding the investigations opened by the FCA into potential breaches of COBS 16A.4.3.

  6. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    which resulted in customers missing out on redress payments to which they were entitled. ... The FCA found that CT Capital breached Principles 3 (management and control) and 6 (customers’ interests) of the FCA’s Principles for Businesses.

  7. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case

  8. Supporting consumers through tough times – priorities for credit regulation

    Speeches Published: 23/03/2022 Last modified: 20/03/2024
    Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022

  9. FCA says firms not treating delegated authority arrangements as outsourcing in the general insurance market

    Press Releases Published: 02/06/2015 Last modified: 04/06/2015
    We expect firms to consider the findings of the report and make any necessary changes to ensure that customers are treated fairly and not at risk of detriment.”. ... Some insurers had not considered whether the products they underwrite treat customers

  10. The new simplified advice regime and the advice / guidance boundary review

    Speeches Published: 21/03/2023 Last modified: 21/03/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.
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