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Showing 631 to 640 of 754 search results for vulnerable customers fairly.
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FCA secures contract changes for buy-now-pay-later customers as more consumers use the product
FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL). -
Brexit: information for life insurers in the UK about pensions and retirement income
A focus for UK life insurers is their ability to continue to provide services to EEA-based customers (including expats). -
FCA gives update on banks’ overdraft pricing decisions and plans to support consumers
Our new rules on overdrafts address both how much the most vulnerable were being charged for unarranged overdrafts, and the level of fees and charges that many arranged overdraft customers were paying on top of interest rates. -
TR18/5: Management of long-term mortgage arrears and forbearance
FCA findings on how mortgage lenders manage customers with long-term mortgage arrears and provide forbearance to affected customers. -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance
PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance -
TR16/2: Fair treatment of long-standing customers in the life insurance sector
We are reporting the findings of our thematic review which assessed how firms are operating their closed-books and whether they are treating their long-standing customers fairly. ... The report sets out as draft non-Handbook guidance the actions we -
TR13/2 - Mobile phone insurance - ensuring a fair deal for consumers
We undertake thematic projects to assess current and future risks in relation to a particular issue or product. This may be across a number of firms, within a specific part of the sector, or at market level. -
Wonga to make major changes to affordability criteria following discussions with the FCA
Wonga has entered into an agreement, known as a voluntary requirement (VREQ), with the Financial Conduct Authority (FCA) that requires it to make significant changes to its business immediately. -
Consumer credit — high-cost short-term credit lending data
This page highlights insightful findings about the high-cost short-term credit market, drawing on both the new regulatory return data submitted to the FCA by consumer credit firms and the FCA's Financial Lives Survey 2017.