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Showing 651 to 660 of 754 search results for vulnerable customers fairly.
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FCA opens a discussion on introducing a basic savings rate in the cash savings market
The Financial Conduct Authority (FCA) has today published a Discussion Paper on price discrimination in the cash savings market. -
Millions of customers together save nearly £1 billion due to overdraft rule changes
Improved overdraft rules brought in by the FCA have reduced high fees for unarranged borrowing, removed complex charging structures and introduced help for those who were repeatedly using their overdraft. -
A helping hand for the invisible hand: the FCA’s approach to competition and innovation
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Competition Policy 2018: The relationship between antitrust, innovation and investment, Chatham House, London. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash
FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services. -
TR15/6: Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)
We wanted to understand the extent to which claims from SMEs, who are less likely to be sophisticated customers and who often exhibit similar knowledge and experience to that of retail ... Claims were not always being managed effectively in the interests -
FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught
The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught) -
Review of later-life mortgages finds poor advice and misleading promotions
The review looked at firms responsible for around half of all lifetime mortgage sales. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In ignoring documents it held which were relevant to its customers’ complaints, Clydesdale failed to treat its customers fairly.". ... to 50,900 upheld complaints may have resulted in inadequate redress for customers. -
Consumer Investments Strategy – 1 year update
The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.