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Showing 661 to 670 of 754 search results for vulnerable customers fairly.

  1. Finalised Guidance: Mortgages and coronavirus: further updated tailored support guidance for firms

    Policy and guidance Finalised guidance Published: 25/03/2021 Last modified: 25/03/2021
    This guidance is designed to enable firms to continue to deliver support to customers affected by the coronavirus pandemic.

  2. Four former directors of online consumer credit broker banned for misleading customers

    Press Releases Published: 25/07/2018 Last modified: 25/07/2018
    The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved).

  3. Information for customers of RMR Financial Services Ltd (trading as Compass Debt Counsellors)

    News stories Published: 18/03/2016 Last modified: 26/04/2019
    Information for customers of RMR Financial Services Ltd (trading as Compass Debt Counsellors). ... We refuse to authorise firms that do not demonstrate that they meet our minimum standards or follow our principles, particularly in relation to treating

  4. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.

  5. FCA publishes decision notice against Alistair Burns deciding to ban him and fine him

    Press Releases Published: 01/12/2016 Last modified: 10/11/2017
    The Financial Conduct Authority has today published a Decision Notice in respect of Alistair Burns, Chief Executive at TailorMade Independent Limited (TMI).

  6. Payday lender Dollar to provide £15.4 million redress to over 147,000 customers

    Press Releases Published: 26/10/2015 Last modified: 26/10/2015
    Payday lender Dollar to provide £15.4 million redress to over 147,000 customers. ... In July 2014, the FCA appointed a Skilled Person to review Dollar’s lending decisions, including whether customers were being treated fairly and were only lent sums

  7. FCA fines Barclays £72 million for poor handling of financial crime risks

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    This contains guidance on steps firms can take to reduce their financial crime risk, including in their dealings with high risk and PEP customers. ... Politically Exposed Persons (PEPs) are individuals whose prominent position in public life may make

  8. Financial watchdog puts banks on alert in fight against money laundering via the Post Office

    Press Releases Published: 24/04/2023 Last modified: 24/04/2023
    A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. 

  9. Supervisory flexibility on RTS 27 reports and 10% depreciation notifications

    Statements Published: 19/03/2021 Last modified: 21/12/2021
    We are putting in place temporary measures with respect to RTS 27 reports and 10% depreciation notifications while we consult on changes to these requirements later this Spring.

  10. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.
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