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Showing 671 to 680 of 754 search results for vulnerable customers fairly.

  1. Statement on the CMA’s response to the Citizens Advice super-complaint on excessive prices for disengaged consumers

    Statements Published: 19/12/2018 Last modified: 19/12/2018
    The Competition and Markets Authority (CMA) has published its response to the Citizens Advice super-complaint on excessive prices for disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages.

  2. FCA confirms further support for motor finance and high-cost credit customers

    Press Releases Published: 15/07/2020 Last modified: 15/07/2020
    We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

  3. Dial-A-Cab Credit Union Limited and Harp Credit Union Limited enter administration

    Statements Published: 04/09/2018 Last modified: 04/09/2018
    Both the PRA and FCA will continue to work closely with the firm during the administration to ensure that members are treated fairly. ... The FSCS is stepping in to protect customers and return customers’ money within 7 days from 4 September when Harp

  4. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

  5. FCA outlines proposals to extend the Senior Managers and Certification Regime to all financial services firms

    Press Releases Published: 26/07/2017 Last modified: 26/07/2017
    In October 2015, HM Treasury announced its intention to extend the Senior Managers and Certification Regime (SM&CR) to all sectors of the financial services industry.

  6. FCA, ICO and FSCS publish joint statement to insolvency practitioners and authorised firms

    Statements Published: 07/02/2020 Last modified: 07/02/2020
    FCA, ICO and FSCS warn insolvency practitioners and FCA-authorised firms to be responsible when dealing with personal data.

  7. Financial services regulation and enforcement: recent developments and emerging issues

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Rent-to-own provider Buy as You View to pay £939,000 to around 59,000 customers

    Press Releases Published: 22/03/2016 Last modified: 24/03/2016
    Customers who incurred these fees between November 2012, when BAYV published its customer charter, and March 2014 when BAYV ceased this practice will receive redress. ... BAYV have set up a dedicated page on their website to provide further information

  9. FCA confirms plans to deliver redress to over 1,000 former British Steel Pension Scheme members

    Press Releases Published: 28/11/2022 Last modified: 28/11/2022
    The FCA has published final rules for a redress scheme for former members of the British Steel Pension Scheme (BSPS) who received unsuitable advice to transfer out.

  10. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.
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