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Showing 681 to 690 of 754 search results for vulnerable customers fairly.
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FCA publishes Annual Report 2015/16 and report of its competition activities since 2013
Publishing the final findings following the Retirement Income Market Study, proposing remedies which included making customers more aware of annuity rates available on the open market when discussing annuities, and simplifying ... Overall, it was -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
Cancellations and refunds: helping consumers with rights and routes to refunds
We are consulting on guidance for firms to help their customers identify their quickest and easiest options to claim for any cancelled travel or events caused by coronavirus (Covid-19). -
FCA cancels payday lender’s interim permission, bans director and refuses application to conduct regulated business
The Financial Conduct Authority (FCA) has banned Andrew Barry Hart, the sole director, controller and ultimate owner of Wage Payment and Payday Loans Limited (WPPL), from performing any role in regulated financial services. The FCA has also -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Coronavirus and 10% depreciation notifications: further temporary measures for firms
This statement is for firms providing portfolio management services or holding retail client accounts that include positions in leveraged financial instruments or contingent liability transactions. -
How can we ensure that Big Data does not make us prisoners of technology?
Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London. -
Pension transfers or switches with a view to investing pension monies into unregulated products through SIPPs - Further alert
of their customers and treat them fairly (Principle 6). ... In the cases we have seen, customers’ existing arrangements were invariably traditional pension plans invested in mainstream funds or final salary schemes, with the customer generally having -
FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience
The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms. -
Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London.