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Showing 751 to 754 of 754 search results for vulnerable customers fairly.

751. FCA proposes new rules to help consumers with pre-existing medical conditions access suitable travel insurance

     Press Releases Published: 15/07/2019 Last modified: 23/07/2019
     The Financial Conduct Authority (FCA) has today launched a consultation on proposals designed to help consumers with pre-existing medical conditions (PEMCs) have better access to travel insurance products.

752. FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit

     Feedback statements Published: 27/01/2021 Last modified: 27/01/2021
     We have updated our guidance to firms on our approach to repossessions from 31 January 2021.

753. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

     Press Releases Published: 29/08/2014 Last modified: 01/11/2016
     Upon further investigation the FCA was not satisfied that all these complainants had necessarily been treated fairly. ... While the FCA recognises that firms can change the way they handle complaints, it must always be done with customer fairness at heart

754. PS20/11: Removing barriers to intra-group switching and helping borrowers with maturing interest-only and part-and-part mortgages

     Policy statements Published: 23/10/2020 Last modified: 08/09/2021
     We amended our rules on closed mortgage books in October 2020. We also issued temporary new guidance as part of our coronavirus (Covid-19) measures, which will end on 31 October 2021