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Showing 91 to 100 of 754 search results for vulnerable customers fairly.

  1. Keeping up with the credit sector: the FCA’s view on the market today

    Speeches Published: 30/03/2017 Last modified: 30/03/2017
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at Credit Summit in London.

  2. Supporting consumers with pension transfers

    Published: 30/08/2023 Last modified: 30/08/2023
    Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice.

  3. Business Plan 2023/24

    Corporate documents Business plans Published: 04/04/2023 Last modified: 02/07/2024
    The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

  4. Has the industry improved ten years on?

    Speeches Published: 14/06/2018 Last modified: 15/06/2018
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Banking Litigation & Regulation Forum 2018.

  5. Is it a Wonderful Life?

    Speeches Published: 13/03/2019 Last modified: 16/08/2021
    Speech by Charles Randell, Chair, FCA delivered at the Retail Banking Conference 2019 in London

  6. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.

  7. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  8. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  9. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.

  10. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
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