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Showing 401 to 410 of 990 search results for wide firm complaints data.

  1. FS19/6: Climate change and green finance

    Feedback statements Published: 16/10/2019 Last modified: 18/10/2019
    This Feedback Statement summarises the responses we received from stakeholders to our Discussion Paper (18/8) on Climate Change and Green Finance that we published in October 2018, and sets out our actions and next steps.
  2. Our Annual Report and Accounts 2018/19

    Corporate documents Annual reports Published: 09/07/2019 Last modified: 09/09/2020
    The Annual Report and Accounts 2018/19 shows how the FCA's work over the last year has met its objectives and delivered the key priorities in its Business Plan 2018/19. 
  3. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more
  4. Aggregate complaints data charts 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 12/07/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of
  5. Aggregate complaints data charts 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of
  6. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.
  7. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... The 15 firms in the review have identified improvements they can
  8. Consumer Duty: the art of the possible in a year

    Speeches Published: 20/02/2024 Last modified: 20/02/2024
    Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.
  9. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... behavioural analysis to promote firms’ compliance – a new paper. Third, two examples from public sector management:.
  10. Client asset reports

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    All regulated investment firms (with limited exceptions set out in SUP 3.1) have to send us an annual report. Learn more about what to include and how to submit it.