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Showing 401 to 410 of 990 search results for wide firm complaints data.
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FS19/6: Climate change and green finance
This Feedback Statement summarises the responses we received from stakeholders to our Discussion Paper (18/8) on Climate Change and Green Finance that we published in October 2018, and sets out our actions and next steps. -
Our Annual Report and Accounts 2018/19
The Annual Report and Accounts 2018/19 shows how the FCA's work over the last year has met its objectives and delivered the key priorities in its Business Plan 2018/19. -
FSA publishes discussion paper on transparency
The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more -
Aggregate complaints data charts 2013 H2 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of -
Aggregate complaints data charts 2013 H1 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of -
Appointed representatives and networks
Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business. -
TR14/18 – Complaint handling
In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... The 15 firms in the review have identified improvements they can -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
Speech: Beyond economics?
consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... behavioural analysis to promote firms’ compliance – a new paper. Third, two examples from public sector management:. -
Client asset reports
All regulated investment firms (with limited exceptions set out in SUP 3.1) have to send us an annual report. Learn more about what to include and how to submit it.