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Showing 811 to 820 of 990 search results for wide firm complaints data.

  1. FCA announces proposals to improve outcomes for non-workplace pension customers

    Press Releases Published: 25/11/2021 Last modified: 25/11/2021
    We propose that firms offer a new 'default' investment option to help non-workplace pension customers save for their retirement

  2. DP15/7: Our approach to SMEs as users of financial services

    Discussion papers Published: 27/11/2015 Last modified: 25/08/2016
    This discussion paper follows the emergence of a number of issues with the way in which some financial services firms have treated their SME clients. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain

  3. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  4. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  5. Review of principal firms in the investment management sector

    Multi-firm reviews Published: 20/05/2019 Last modified: 20/05/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.

  6. FCA sets out views on Employer Salary Advance Schemes

    Statements Published: 30/07/2020 Last modified: 30/07/2020
    Our statement explaining our view of the risks and benefits of Employer Salary Advance Schemes (ESAS) and what employers and employees should consider when using them.

  7. FCA sets out initial findings on bank account access and closures

    Press Releases Published: 19/09/2023 Last modified: 19/09/2023
    The FCA has published the findings of its initial data exercise on bank account access and closures.

  8. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  9. FCA announces proposals to improve climate-related disclosures by listed companies

    Press Releases Published: 06/03/2020 Last modified: 06/03/2020
    FCA announces proposals to improve climate-related disclosures by listed companies

  10. Investor relations in an increasingly regulated and international world

    Speeches Published: 19/06/2013 Last modified: 18/07/2013
    Speech by David Lawton, Director of Markets, the FCA, to the Investor Relations Society Annual Conference, on 18 June 2013.
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