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Showing 841 to 850 of 990 search results for wide firm complaints data.

  1. 15 million Brits suffer in silence as they lack confidence to complain

    Press Releases Published: 08/11/2018 Last modified: 08/11/2018
    Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred
  2. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that
  3. Financial watchdog cracks down on problem firms and supports struggling borrowers

    Press Releases Published: 20/07/2023 Last modified: 20/07/2023
    In the past year, the FCA has reduced harm to consumers and businesses by stopping 627 firms, that failed to meet the minimum standards, from operating.
  4. FCA proposes temporary financial relief for customers impacted by coronavirus

    Press Releases Published: 02/04/2020 Last modified: 03/04/2020
    The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation.
  5. The FCA and the Bank of England encourage market participants in a switch to SOFR in US dollar interest rate swap markets from 26 July

    News stories Published: 16/06/2021 Last modified: 16/06/2021
    FCA and Bank of England support and encourage liquidity providers in the US dollar linear interest rate swaps market to adopt new trading conventions for interdealer trading based on SOFR instead of LIBOR
  6. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
  7. East West Insurance Company Limited enters administration

    General insurers and insurance intermediaries News stories Published: 12/10/2020 Last modified: 12/10/2020
    Insurance firm East West was placed into administration on 12 October 2020. Richard Barker and Simon Edel, both of Ernst & Young LLP, were appointed as Joint Administrators.
  8. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.
  9. Statement from the Financial Conduct Authority on the joint market study on banking services for small businesses

    Press Releases Published: 18/07/2014 Last modified: 08/11/2016
    On 1 April 2014, the FCA took over responsibility for consumer credit and the regulation of 50,000 consumer credit firms, including logbook lenders, payday lenders and debt management firms. ... In doing so, it will have a wide range of significant legal
  10. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    While this work continues, the FCA expects firms to continue to deal with PPI complaints in accordance with our requirements. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.