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Showing 871 to 880 of 990 search results for wide firm complaints data.
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A strategy for positive change: our ESG priorities
The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy. -
CP14/4 – Quarterly Consultation Paper No. 4
make minor changes to the complaints data reporting form and update guidance. ... clarify the scope of mortgage Product Sales Data performance data reporting for firms who own regulated mortgage contracts but who do not have the ‘entering into’ -
FCA fines Sesame Ltd for ‘pay-to-play’ arrangements
Tracey McDermott, director of enforcement and financial crime, said:. “Firms must place customers at the heart of their business. ... Firms can have had no doubt about the outcomes we were looking for here. -
Compensation package agreed for consumers sold card security products
We have been encouraged that, working closely with the FCA, a large number of firms have voluntarily come together to create a redress scheme that will provide a fair outcome for ... Any complaints referred to the Financial Ombudsman Service will be -
Update on FCA test case of the validity of business interruption claims
FCA update on progress on its court action on business interruption (BI) insurance policies -
FS20/8: Business interruption insurance test case: feedback on draft guidance
These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
FCA fines Citigroup’s international broker-dealer £12.6m for failures relating to the detection of market abuse
The FCA has fined Citigroup Global Markets Limited (Citigroup Global Markets) £12,553,800 for failing to properly implement Market Abuse Regulation (MAR) requirements, relating to the detection of market abuse. -
Security requirements for providers of account information or payment initiation services seeking authorisation or registration
Under the Payment Service Regulations 2017 (PSRs), providers of payment services must apply certain security requirements. Read more about what you need to do to apply for authorisation or registration. -
HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices
HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial