Search results
Showing 201 to 210 of 384 search results for wide firm complaints data for 2013.
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Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
The Financial Conduct Authority finalises rules on complaints and call charges
Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA). -
International regulatory developments affecting investment management
Speech by Nikhil Rathi, FCA Chief Executive, delivered at the Investment Association Annual Conference 2024. -
Information for ARM investors
There have been a number of developments recently that affect investors in bonds issued by ARM Asset Backed Securities SA (ARM), a securitisation vehicle based in Luxembourg. We take a look at some frequently asked questions. -
Just one day left to act: PPI complaints deadline is tomorrow
The FCA issues final reminder to UK consumers - PPI won't be back -
FSA issues fines totalling £4.2m for transaction reporting failures
The Financial Services Authority (FSA) has fined three firms a total of £4.2m for failing to provide accurate and timely transaction reports to the FSA. -
Journey towards a conduct regulator
Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London -
FCA finds firms still failing to fully manage benchmark risks
The FCA found that firms were failing to identify a wide enough scope of benchmark activities by interpreting the IOSCO definition too narrowly. ... On 1 April 2013, the FCA became responsible for the conduct supervision of all regulated financial firms -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... As a result of Clydesdale’s conduct, of the 126,600 -
Evolving the FCA's approach to markets regulation
Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.