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Showing 211 to 220 of 384 search results for wide firm complaints data for 2013.

211. FCA finalises revised Payment Services Directive (PSD2) requirements

     Press Releases Published: 19/09/2017 Last modified: 19/09/2017
     The Financial Conduct Authority (FCA) has today published its approach to implementing the revised Payment Services Directive (PSD2). 

212. FCA fines five banks £1.1 billion for FX failings and announces industry-wide remediation programme

     Press Releases Published: 12/11/2014 Last modified: 04/11/2019
     The Financial Conduct Authority (FCA) has imposed fines totalling £1,114,918,000 ($1.7 billion) on five banks for failing to control business practices in their G10 spot foreign exchange (FX) trading operations: Citibank N.A. £225,575,000 ($358

213. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

     Press Releases Published: 05/06/2015 Last modified: 05/06/2015
     their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013. ... Some complaint handlers relied on the Overriding Principle to dismiss customers’ personal accounts of what had happened during the

214. Best of British Conference

     Speeches Published: 14/11/2014 Last modified: 30/01/2015
     Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the Financial Conduct Authority (FCA), delivered at the Best of British Conference hosted by JP Morgan, London. This is the text of the speech as drafted, which may differ

215. Improving the consumer experience

     Speeches Published: 13/11/2013 Last modified: 04/12/2013
     Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

216. Unstable coins: cryptoassets, financial regulation and preventing financial crime in the emerging market for digital assets

     Speeches Published: 06/03/2020 Last modified: 06/03/2020
     Speech delivered by Therese Chambers, Director of Retail and Regulatory Investigations at the FCA, on cryptoassets.

217. Continuous payment authorities: it is your right to cancel

     News stories Published: 27/06/2013 Last modified: 18/05/2021
     Find out your rights when cancelling a continuous payment authority and what to do if your bank does not allow you to do this.

218. TR17/1: Customer understanding: Retail banks and building societies

     Thematic reviews Published: 17/07/2017 Last modified: 17/07/2017
     This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers.

219. 2017 Disclosure Log

     Last modified: 16/11/2023
     The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

220. Claims management companies enter FCA regulation today

     Press Releases Published: 01/04/2019 Last modified: 01/04/2019
     The Financial Conduct Authority (FCA) begins regulating the claims management industry from today (1 April). All claims management companies (CMCs) in England, Scotland and Wales will now have to demonstrate they meet and maintain minimum standards