Search results
Showing 271 to 280 of 384 search results for wide firm complaints data for 2013.
-
FCA Enforcement and the Wholesale Markets
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the Financial Conduct Authority (FCA), delivered at the 13th Annual FX Week Europe, London. This is the text of the speech as drafted, which may differ from the delivered -
Self-certified mortgages from firms not based in the UK – warning to consumers
Self-certified mortgages from firms not based in the UK – warning to consumers. ... Under the ECD, firms can only contact customers on-line, not by telephone or post. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
Financial Conduct Authority says time to end premium calls for consumers
Current FCA rules require every authorised firm to have a free channel for making a complaint. ... In the same consultation the FCA will also look at a number of proposals to improve complaints handling by financial services firms including looking at -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
FCA launches general insurance market study
The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance. -
Barclays fined £59.5 million for significant failings in relation to LIBOR and EURIBOR
The Financial Services Authority (FSA) has today fined Barclays Bank Plc (Barclays) £59.5 million for misconduct relating to the London Interbank Offered Rate (LIBOR) and the Euro Interbank Offered Rate (EURIBOR). This is the largest fine ever -
FCA fines The Carphone Warehouse over £29m for insurance mis-selling
The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed -
Statement from the Financial Conduct Authority on the joint market study on banking services for small businesses
On 1 April 2013 the FCA became responsible for the conduct supervision of all regulated financial firms and the prudential supervision of those not supervised by the Prudential Regulation Authority (PRA). ... In doing so, it will have a wide range of -
Santander UK to contact borrowers affected by SVR cap margin rise in 2008
Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008.