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Showing 331 to 340 of 384 search results for wide firm complaints data for 2013.

  1. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  2. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%.

  3. FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead

    Press Releases Published: 08/12/2014 Last modified: 08/12/2014
    It also aligns the data and intelligence gathered from all sources to present a consistent FCA-view of what is happening in the market and what behaviour is expected from firms. ... On the 1 April 2013 the Financial Conduct Authority (FCA) became

  4. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and

  5. Compensation package agreed for consumers sold card security products

    Press Releases Published: 27/01/2015 Last modified: 28/01/2015
    August 2013 from Affinion or a bank or a card issuer that is participating in the Scheme. ... On 1 April 2013 the Financial Conduct Authority (FCA) became responsible for the supervision of all regulated financial firms and the prudential supervision of

  6. Andrew Bailey speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

  7. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  8. Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses

    Press Releases Published: 22/01/2018 Last modified: 03/09/2020
    The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services.

  9. Barclays fined £38 million for putting £16.5 billion of client assets at risk

    Press Releases Published: 23/09/2014 Last modified: 30/08/2015
    The FCA’s Rules are there to protect client assets if a firm becomes insolvent. ... On the 1 April 2013 the Financial Conduct Authority (FCA) became responsible for the conduct supervision of all regulated financial firms and the prudential supervision

  10. General insurance value measures data 2022

    Data Published: 20/09/2023 Last modified: 20/09/2023
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022.
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