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Showing 181 to 190 of 278 search results for wide firm complaints data for 2014.

181. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

     Press Releases Published: 30/01/2015 Last modified: 03/11/2016
     While this work continues, the FCA expects firms to continue to deal with PPI complaints in accordance with our requirements. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

182. Payday lenders failing customers in arrears, says FCA

     Press Releases Published: 10/03/2015 Last modified: 10/03/2015
     repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having ... On 1 April 2014, the

183. Consumer credit firms must raise advertising standards, says FCA

     Press Releases Published: 16/05/2014 Last modified: 22/05/2014
     Consumer credit firms must raise advertising standards, says FCA. Press Releases First published:. ... Firms have responded well when challenged about ads which have not met the standards.

184. FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead

     Press Releases Published: 08/12/2014 Last modified: 08/12/2014
     Press Releases First published:. 08/12/2014. Last updated: 08/12/2014. Share page. ... It also aligns the data and intelligence gathered from all sources to present a consistent FCA-view of what is happening in the market and what behaviour is expected

185. DP15/3: Developing our approach to implementing MiFID II conduct of business and organisational requirements

     Discussion papers Published: 26/03/2015 Last modified: 03/11/2016
     MiFID II is a wide-ranging piece of European legislation that will impact on wholesale markets and a wide range of financial services firms in the UK. ... Discussion paper DP15/3 [PDF]. This paper will be of interest to many different types of firm,

186. PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules

     Policy statements Published: 11/11/2014 Last modified: 07/02/2022
     On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge.

187. Business interruption insurance during the coronavirus pandemic - High Court test case

     Statements Published: 15/05/2020 Last modified: 10/06/2020
     Statement on how we are engaging with policyholders and insurance intermediaries on business interruption (BI) insurance.

188. Modelling integrity through culture

     Speeches Published: 19/11/2013 Last modified: 19/11/2013
     Speech by Martin Wheatley, Chief Executive of the FCA, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.

189. FCA operating service metrics 2022/23

     Data Published: 20/07/2023 Last modified: 26/02/2024
     This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

190. The FCA’s role in promoting innovation

     Speeches Published: 22/09/2016 Last modified: 22/09/2016
     Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference.