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Showing 201 to 210 of 278 search results for wide firm complaints data for 2014.

  1. The Financial Conduct Authority seeks views on its approach to small businesses

    Press Releases Published: 27/11/2015 Last modified: 27/11/2015
    Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 1 April 2014, the FCA took over responsibility for consumer credit regulation.

  2. Making innovation work for firms and consumers

    Speeches Published: 29/05/2014 Last modified: 16/07/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. London FinTech Week 2016 - innovation in RegTech

    Speeches Published: 25/07/2016 Last modified: 31/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at London FinTech Week 2016.

  4. FCA makes final appointment to ExCo with Georgina Philippou as Chief Operating Officer

    Press Releases Published: 22/09/2015 Last modified: 22/09/2015
    The appointment now means that all executive director positions within the FCA have been filled following the review of strategy, priorities and ways of working in December 2014. ... Georgina has extensive enforcement experience across all areas of

  5. PS15/29: Strengthening accountability in banking: Final amendments to the Decision Procedure and Penalties Manual and the Enforcement Guide

    Policy statements Published: 09/12/2015 Last modified: 26/05/2016
    When enforcing the Conduct Rules, we will follow our deterrence-based strategy: we will take effective and robust enforcement action across a wide range of firms and individuals, so that people ... It may also be of interest to Solvency II firms and

  6. Our Perimeter Report

    Annual reports Published: 20/07/2022 Last modified: 05/04/2024
    Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products

  7. Improving the suitability of financial advice

    Speeches Published: 19/09/2019 Last modified: 03/10/2019
    Speech by Debbie Gupta, Director of Life Insurance and Financial Advice Supervision at the FCA, delivered at Money Marketing Interactive Conference 2019, Harrogate.

  8. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale will be reviewing all PPI complaints

  9. FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 28/11/2017 Last modified: 28/11/2017
    The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  10. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.
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