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Showing 211 to 220 of 278 search results for wide firm complaints data for 2014.
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Investor engagement in a changing regulatory landscape
spring 2014.The review included engagement with over 130 stakeholders through policy roundtable discussions and meetings involving both buy-side and sell-side firms, as well as independent research providers, and ... quality. During the market study we -
New rules will protect consumers from harmful fee-charging credit broking practices, says FCA
consumers facing difficulty in identifying the firm that has taken a fee, and in obtaining a refund from the firm or a response to their complaint. ... 3. On 1 April 2014, the FCA became responsible for approximately 50,000 consumer credit firms, -
Self-certified mortgages from firms not based in the UK – warning to consumers
Self-certified mortgages from firms not based in the UK – warning to consumers. ... Under the ECD, firms can only contact customers on-line, not by telephone or post. -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
FCA warns public of increased threat of loan scams, as borrowers lose over £3.5 million a year
Over £3.5 million was lost to loan fee fraud in 2017 Loan fee fraud reports to the FCA increase by 44% from 2016 to 2017 72% of the public are unaware of scams in relation to loans -
FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd
The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put -
Catching a falling knife: an analysis of circuit breakers in UK equity markets
Circuit breakers play an important role in UK equity markets. During abnormally volatile conditions, they can halt trading in a way that gives the market a cool-down period and pools available liquidity in an auction. -
New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling
The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Andrew Bailey speech at the Annual Public Meeting 2019
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting.