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Showing 121 to 130 of 324 search results for wide firm complaints data for 2015.
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2018 fines
This table contains information about fines published during the calendar year ending 2018. The total amount of fines is £60,467,212. -
FCA finds firms still failing to fully manage benchmark risks
FCA finds firms still failing to fully manage benchmark risks. Press Releases First published:. ... The FCA found that firms were failing to identify a wide enough scope of benchmark activities by interpreting the IOSCO definition too narrowly. -
Principals and appointed representatives
If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA. -
The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling
The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes -
Helping consumers with debt management plans
We are aware of a number of debt management firms leaving this sector. ... Calls cost no more than to a standard UK-wide number. Our authorisations team is currently assessing the applications of a number of debt management firms. -
Financial Conduct Authority consults on changes to PPI complaint handling rules
Press Releases First published:. 26/11/2015. Last updated: 26/11/2015. Share page. ... In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection -
Appointed representatives and networks
Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business. -
Reporting requirements: sale and rent back firms
Sale and rent back firms have had a full reporting regime since 2011. Find out what your firm needs to do. -
The Financial Conduct Authority finalises rules on complaints and call charges
Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA). -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.