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Showing 241 to 250 of 324 search results for wide firm complaints data for 2015.

  1. PS16/1: Reform of the legacy Credit Unions sourcebook

    Policy statements Published: 01/02/2016 Last modified: 01/02/2016
    In August 2015 we provided further feedback and final rules on the consequential amendments needed to reflect the new regime in PS15/21. ... Credit unions should also note that they must inform us of any changes to their complaints contact.

  2. Financial Advice Market Review (FAMR) baseline report

    Research insights Published: 30/06/2017 Last modified: 30/06/2017
    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.

  3. Statement from the Financial Conduct Authority on the joint market study on banking services for small businesses

    Press Releases Published: 18/07/2014 Last modified: 08/11/2016
    The Payment Systems Regulator (PSR) is now established and will become fully operational in the regulation of payment systems in April 2015. ... In doing so, it will have a wide range of significant legal powers.

  4. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  5. PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules

    Policy statements Published: 11/11/2014 Last modified: 07/02/2022
    On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge.

  6. Investment Funds, Markets Liquidity and the Investor

    Speeches Published: 24/03/2016 Last modified: 23/06/2016
    Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at The 9th Financial Risk International Forum in Paris on 21 March 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty

    Statements Published: 17/01/2014 Last modified: 08/11/2016
    Due to the complex nature of the review and the seriousness of the allegations, we expect that the skilled person will be reporting the review outcomes by the end of 2015. ... The FCA has indicated that an announcement about the review conclusions would

  8. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on

  9. Mortgage Lending in the post MMR world

    Speeches Published: 05/11/2014 Last modified: 10/11/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. CP14/4 – Quarterly Consultation Paper No. 4

    Consultation papers Published: 06/03/2014 Last modified: 30/08/2015
    make minor changes to the complaints data reporting form and update guidance. ... clarify the scope of mortgage Product Sales Data performance data reporting for firms who own regulated mortgage contracts but who do not have the ‘entering into’
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