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Showing 101 to 110 of 324 search results for We expect you to make our Consumer Duty a top.

  1. How to flex your organisation's power through culture and conduct

    Speeches Published: 23/11/2023 Last modified: 23/11/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations at City & Financial's Culture and Conduct Forum.
  2. Power brokers: how to transform into the lynchpins of the ecosystem

    Speeches Published: 16/05/2024 Last modified: 16/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference.
  3. Expectations of firms selling client banks

    Firms Published: 19/12/2023 Last modified: 19/12/2023
    In the FCA's view, the client bank is the firm’s asset. It will act where these lists are being sold with redress liabilities.
  4. Turning technology against criminals

    Speeches Published: 22/05/2018 Last modified: 24/05/2018
    Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the Anti-Money Laundering TechSprint, London
  5. The post-Brexit Handbook: a collective opportunity

    Blogs Published: 13/09/2023 Last modified: 13/09/2023
    The FCA is working on what a UK financial services rulebook outside of the EU will look like – and we want you to get involved.
  6. Gyms and golf clubs

    Firm authorisation Published: 15/11/2023 Last modified: 15/11/2023
    Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application.
  7. Ensuring the fair treatment of customers in vulnerable circumstances

    Firms Published: 16/06/2022 Last modified: 16/06/2022
    The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.
  8. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment
  9. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.
  10. Vets and dentists

    Firm authorisation Published: 15/11/2023 Last modified: 15/11/2023
    Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application.