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Showing 11 to 20 of 324 search results for We expect you to make our Consumer Duty a top.

  1. How to apply for authorisation or registration

    Firms Firm authorisation Published: 24/05/2023 Last modified: 19/12/2023
    If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply.

  2. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  3. Apply to become a consumer credit lender or hirer

    Firm authorisation Published: 15/11/2023 Last modified: 16/11/2023
    Find out how to apply to the FCA for authorisation If you want to engage in regulated activities as a lender or hirer.

  4. LIBOR and mortgage interest rates

    Consumers Your rights Published: 10/06/2021 Last modified: 20/03/2023
    LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do.

  5. Calibrating controls to build confident markets

    Speeches Published: 06/09/2023 Last modified: 06/09/2023
    Speech by Sarah Pritchard, Executive Director of Markets and International at the Financial Crime Summit 2023 by 1LoD.

  6. Continuing Professional Development (CPD) and professional qualification exams during coronavirus

    Tasks for regulated firms Published: 27/05/2020 Last modified: 10/02/2023
    During the current pandemic, we expect firms to continue to demonstrate that relevant individuals remain competent to carry out their work.

  7. The role of the FCA in a changing regulatory landscape

    Speeches Published: 27/10/2022 Last modified: 27/10/2022
    Speech by Nikhil Rathi, our Chief Executive, delivered at the Lord Mayor's City Banquet at Mansion House.

  8. How to organise a COO

    Speeches Published: 08/02/2023 Last modified: 08/02/2023
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Armstrong Wolfe COO Summit 2023

  9. From regulator to firm to consumer: a virtuous chain of events

    Speeches Published: 18/03/2021 Last modified: 18/03/2021
    Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch.

  10. Cultural evolution: how culture must change to meet expectations

    Speeches Published: 26/06/2023 Last modified: 26/06/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum.
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