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Showing 141 to 150 of 324 search results for We expect you to make our Consumer Duty a top.
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Land banking investment scams
Find out how land banking investments work, how to avoid scams and what to do if you’re scammed. -
Secondary credit brokers
Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application. -
Learning the lessons of the past as an industry
In this, we are actually all in it together. But more important than our reputations is the reputation of the financial services industry as a whole. ... We expect them to account for the decisions they make, and as the recent case against former Swinton -
From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry. -
Claims handling lessons learned from business interruption insurance
The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have -
Motor dealers
Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Pension scams
Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam. -
Why diversity and inclusion are regulatory issues
Speech by our CEO, Nikhil Rathi, at the launch of the HM Treasury Women in Finance Charter Annual Review. -
Advice Guidance Boundary Review
The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury.