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Showing 71 to 80 of 324 search results for We expect you to make our Consumer Duty a top.
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Key findings of multi-firm work on Claims Management Companies carrying out unregulated claims
We recently looked at Claims Management Companies (CMCs) carrying out unregulated claims activity to assess if firms were using their FCA authorisation to legitimise services that are not regulated. -
FCA proposes stronger protection for consumers in financial markets
Plans for a new Consumer Duty which will set a higher level of consumer protection in retail financial markets -
FCA's key priorities for the financial advice industry
Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning. -
Expectations of firms offering fractional shares to retail investors
FCA's expectations under the Consumer Duty for firms offering fractional shares. -
Whistleblowing quarterly data 2023 Q3
The data shows the number of new whistleblowing reports the FCA received in July and September 2023 and the allegations they featured. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Review of firms' treatment of customers in vulnerable circumstances
Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability. -
A credit market that delivers for consumers
Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023. -
Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Supervisory correspondence
Find out how the FCA communicates with the firms it supervises.