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Showing 1 to 10 of 794 search results for bring in a new Consumer Duty.

1. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

2. Consumer Duty

   Focus areas Last modified: 16/05/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

3. FCA highlights areas of focus for firms implementing the Consumer Duty

   Press Releases Published: 25/01/2023 Last modified: 25/01/2023
   With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

4. Consumer Duty: Not once and done

   Speeches Published: 01/11/2023 Last modified: 01/11/2023
   Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

5. FCA supports firms through the transition to implementing the Consumer Duty

   Press Releases Published: 03/02/2023 Last modified: 06/04/2023
   FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms.

6. FCA's key priorities for the financial advice industry

   Speeches Published: 02/11/2022 Last modified: 13/06/2023
   Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

7. PS22/9: A new Consumer Duty

   Policy statements Published: 27/07/2022 Last modified: 27/07/2022
   We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

8. Investor protection in the UK: New tools, new challenges

   Speeches Published: 19/09/2014 Last modified: 19/09/2014
   Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.

9. Rolling regulation forwards

   Speeches Published: 16/11/2022 Last modified: 16/11/2022
   Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

10. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers